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You are important to us
Start with what
you want to make easier.
You do not need to arrive with a product picked out. Tell us which part of home life you want to make easier, and we can help you understand the options and next steps.
Choose your next step
A conversation.
On your terms.
Choose the way you would prefer to talk. A short description of the entrance, stairs or room involved is enough to start. If you already have equipment, include its model when you know it—without sharing medical history.
Monday–Friday, 9 a.m.–5 p.m. Eastern.
If we miss your call, please leave a voicemail. We aim to return calls within 24 hours.
Your next step, made simple
How can we help?
Tell us what you need help with and how you would like us to contact you.
Please don’t include medical history or sensitive personal information.
HomePro uses your information to respond to your inquiry. Marketing calls and texts require the separate optional opt-in above. Please do not include medical history or sensitive personal information. Read our Privacy Policy.
A useful first conversation
What to have in mind.
Your home
Which entrance, staircase or room would you like to make easier to use? Mention any turning stairs, doorway or change in level that seems important. There is no need to take precise measurements before asking a question.
Your priorities
What daily activity matters most to you? Tell us whether you are gathering information or planning toward a particular date, so the conversation starts with your priorities.
Your questions
Ask about fit, the total installation scope, instruction and support. Before agreeing to a next step, make sure you understand what information is needed and who will follow up.
Please do not include medical records or other sensitive information in your message.
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